“For those of you out there that have not tried the Novint Falcon technology, it’s one of those things that you simply can’t convey on television because it’s touch. It’s absolutely amazing I think it’s really going to enhance a lot of games.“ Adam Sessler, Host, G4’s XPlay
“There’s no question that the Novint Falcon has an opportunity to become a must-have controller for hardcore PC gaming fans.“ – PC Gamer
“The Novint Falcon is more advanced than any gaming peripheral on the market, period.“ – PC Magazine

Hello Everyone, Welcome to the Novint Community!
There are a variety of ways to keep in touch with Novint and be part of our community.
MESSAGE BOARDS
Our message boards are very active, and are growing daily. I (tomnovint, Novint's CEO) personally read and answer all message board posts, which is a very big undertaking, but which also fits with the spirit of how we are developing a very strong community, and the importance I see in it. Right now, every Falcon user can have direct access to the CEO - I hope to be able to keep this up for a long time to come (even if we eventually have to set more rules on when/how you can post, but for now it's unrestricted). I see our community as a key area to our growth in the future, which is why we put so much effort into it. If you have a question about Novint and our products, post it and you'll get an answer. I think you will find that we are particularly strong at directly sharing information with people who want to know about it. It's a valuable resource to customers and anyone interested in Novint, and the level at which we do it is very unique even in today's high tech, fast paced world.
http://www.falconarmy.com/~novint/index.php?option=com_kunena&Itemid=91&func=listcat
NOVINT'S BLOG
In addition to our Message Boards, we have a Blog. If you only want to know the bigger events for Novint, and you're not as interested in the Play by Play from our Tweets and our message boards, the Blog is a good information channel for you.
http://www.novintblog.blogspot.com/
TWITTER The newest method of communication we're using, that is quickly becoming a primary communication channel for us, is Twitter. One of the challenges in giving updates is finding time to both prepare information and disseminate it. I have been finding that Twitter is a good way to communicate information without a lot of overhead. Each tweet is limited to 140 characters, which keeps it short and simple and forces an natural informality that is nice for many smaller updates. It is a simple thing to pop up a twitter window and post a quick note, and I'm getting into the habit of taking daily events and progress and posting them. I think it is a good way to get ou=t lots of information, realistically, given they are so simple to post. I think it will be a great way for people who are interested in all that is going on at Novint (and also people who want some insight as to what it is like running Novint, which I think is a fun concept) to get that information. For example, when we have our weekly management update phone meeting, I'll continue to tweet the major events of the week as I get updates from Novint's staff. I also tweet on Falcon and game events, message board posts that I find interesting (a great way to keep up on what customers think about Novint without sifting through all the boards yourself), game progress (many customers want to see this info), and anything else of interest to anyone who wants to know about Novint.
To encourage more people to learn about and follow our Tweets, we are going to be giving away a Falcon in which only our twitter followers (i.e. a listed follower in Twitter) are eligible ;)
you can follow us on Twitter at
To follow us on Twitter, get a Twitter account, and add us to your following list. It's simple.
We also came across a nice tool for keeping up to date on our tweets and blog postings - very simple to use.
http://www.feedmyinbox.com/
go to the site, and list your email and any sites you want to keep track of (such as our blog, or our twitter page), and you'll be sent daily emails when there are new postings.
EMAILS
Sign up for our email list at
http://home.novint.com/novint/stay_in_touch.php
We don't send many emails out, so it is for important events or messages regarding Novint, without clogging your inbox with spam.
NOVINT FALCON REFERRAL PROGRAM
Want to make money selling Falcons? Want to earn a free Falcon? Want to try a Falcon in your local area before you buy it? Learn more here:
http://home.novint.com/novint/referral.php
SALES INFORMATION
If you're thinking about buying a Falcon, or if you generally want to learn more about the Falcon, our grips, or our games, you can email our new sales email to get more information:
CUSTOMER SUPPORT
Customer support is a cornerstone building block we will build the company on. Novint treats people the way we all want to be treated! If you need help with your Falcon or Falcon games, please contact us at
customersupport[at]novint[dot]com
I'm personally at all of our customers' disposal if there is anything I can do to make your Falcon experience a good one.
thx,
tomnovint (Tom Anderson), CEO